Ticket Approval View

Detail Ticket untuk Approval

@php $statusBadge = 'secondary'; switch($ticket->status) { case 'W': $statusBadge = 'primary'; break; case 'A': $statusBadge = 'success'; break; case 'P': $statusBadge = 'warning'; break; case 'C': $statusBadge = 'success'; break; case 'R': case 'T': $statusBadge = 'danger'; break; } @endphp Status: {{ $ticket->status_name ?? 'Unknown' }}

Informasi Dasar

Ticket Number

Ticket Date

Jenis

Reported By

Department

@if($ticket->urgency_name)

Urgency @php $urgencyBadge = 'secondary'; switch($ticket->urgency) { case '1': $urgencyBadge = 'success'; break; case '2': $urgencyBadge = 'warning'; break; case '3': $urgencyBadge = 'danger'; break; } @endphp

@endif

Detail Ticket

@if($ticket->jenis == 'S')

Nama Software

Software IT

@if($ticket->problem)

Modul/Fitur Bermasalah

@endif @else

Hardware IT

@if($ticket->problem)

Perangkat Bermasalah

@endif @endif @if($ticket->gambar && $ticket->gambar !== '')

Gambar/Lampiran

@endif @if($ticket->detail_problem)

Detail Problem

{{ $ticket->detail_problem }}

@endif

Informasi: Halaman ini adalah view public untuk approval ticket. Untuk melakukan approve atau reject, silakan login ke sistem terlebih dahulu.